Privacy Policy

Privacy Policy

Effective Date: July 15, 2025
Website: myseranova.org
Contact: wearsarenova@gmail.com | 640-206-7264

Seranova values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our site.

1. Information We Collect

When you use our site, we may collect the following types of information:

Personal Information:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

Non-Personal Information:

  • Browser type and version

  • IP address

  • Device type

  • Pages visited and site usage behavior

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, customer service)

  • Improve our website and user experience

  • Send marketing emails (only with your consent)

  • Detect and prevent fraudulent activity

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, shipping carriers)

  • Legal authorities if required by law, court order, or to protect our rights

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance site performance

  • Remember your preferences

  • Analyze site traffic

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

5. Data Security

We implement reasonable security measures to protect your personal data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the data we hold about you

  • Request correction or deletion of your personal data

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at wearserenova@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date at the top.

10. Contact Us

For any questions or concerns about this Privacy Policy:

📧 Email: wearserenova@gmail.com
📞 Phone: 640-206-7264
🌐 Website: myseranova.org